Delivery
Recent years have seen significant leaps in technology, and we know how difficult it is for a small IT department to be up-to-date in all areas at any given time. We have, therefore, designed an offer to supplement or replace the customer’s IT organisation.
Get return on the partnership in a year
Typically, our clients have an ROI of less than a year for the services they order from us compared to if they had carried them out with their staff.
We hold regular collaboration meetings with the customer to monitor day-to-day operations, but also to plan for the future and any upcoming changes. The meetings either focus on management or strategic dialogue and are planned so that the management meeting is completed before we start the strategic one. Our way of working keeps us up to date with the latest information, which we then discuss in the strategic dialogue.
Values
Modern IT Solutions
After an inventory of needs, we can develop the products and solutions best suited to the customer’s situation. Should the customer need support in dealing with outdated hardware, we will solve it.
Fast Support
Good support creates assurance. For this reason, we set high standards for swift response and clear feedback. We pride ourselves on our support responding within 30 seconds on average.
High Resolution Rate
We resolve a full 80 percent of all support cases on first contact.
Measurable Satisfaction
Naturally, we measure what customers think of us and our delivery. The customer satisfaction rate is 86% at our support desk and 93% in the projects.
Which industry are you in?
Qlosr to Business
New technologies bring new opportunities but also challenges. When tools and functions in an organisation become increasingly digital, the skill requirements increase, as do IT costs.
Qlosr to Business
New technologies bring new opportunities but also challenges. When tools and functions in an organisation become increasingly digital, the skill requirements increase, as do IT costs.
Qlosr to Education
The supply in the independent school market is extensive, and a working IT environment is essential for providing a competitive education.
Qlosr to Education
The supply in the independent school market is extensive, and a working IT environment is essential for providing a competitive education.
Qlosr to Public
Digitalisation places great demands on the public sector. A secure and well-functioning IT infrastructure is a prerequisite for delivering high-quality welfare.
Qlosr to Public
Digitalisation places great demands on the public sector. A secure and well-functioning IT infrastructure is a prerequisite for delivering high-quality welfare.